By combining the power of advanced technology with highly-skilled agents, AtLast Connect, our industry-leading customer life cycle management program, has created the ultimate contact center solution for direct response marketers. Build stronger customer relationships, increase sales and increase customer retention with AtLast Connect's comprehensive suite of voice, live chat and email solutions.
With AtLast Connect, we help your company maximize every opportunity by developing powerful customized programs that increase customer lifetime value, lower costs and provide better customer care. AtLast has the experience, advanced technology and comprehensive solutions to cost effectively manage the entire customer life cycle.
Our highly skilled commissioned agents excel at customer retention programs, selling continuity programs, soft offers and high ticket items. This team works in a non-scripted environment and are driven to convert the maximum number of contacts into sales while ensuring a positive customer experience. Through a combination of intensive sales training, a strong agent compensation package, and high supervisor to agent ratio, our agents delivers a greater number of sales conversions and increased revenue to companies.
With AtLast's interactive voice response platform, you can capture important consumer order information, while also improving the customer experience. Our automated customer care solutions will reduce your call times, improve efficiencies, check order status and complete customer sales quickly and efficiently.
Unmatched Visibility and Control
Only AtLast Connect provides real-time performance analytic dashboards accessible via the Internet or a mobile device, allowing you to see results as they are happening. Whether you are interested in monitoring every call or testing new offers, call scripts, or routing scenarios, now you can have the real-time visibility into current campaign status and the control to respond quickly to business changes.
With our consultative approach, quality monitoring and years of customer service experience, you can depend on AtLast to convert more calls into sales utilizing the following services:
With AtLast Connect, we help your company maximize every opportunity by developing powerful customized programs that increase customer lifetime value, lower costs and provide better customer care. AtLast has the experience, advanced technology and comprehensive solutions to cost effectively manage the entire customer life cycle.
Our highly skilled commissioned agents excel at customer retention programs, selling continuity programs, soft offers and high ticket items. This team works in a non-scripted environment and are driven to convert the maximum number of contacts into sales while ensuring a positive customer experience. Through a combination of intensive sales training, a strong agent compensation package, and high supervisor to agent ratio, our agents delivers a greater number of sales conversions and increased revenue to companies.
With AtLast's interactive voice response platform, you can capture important consumer order information, while also improving the customer experience. Our automated customer care solutions will reduce your call times, improve efficiencies, check order status and complete customer sales quickly and efficiently.
Unmatched Visibility and Control
Only AtLast Connect provides real-time performance analytic dashboards accessible via the Internet or a mobile device, allowing you to see results as they are happening. Whether you are interested in monitoring every call or testing new offers, call scripts, or routing scenarios, now you can have the real-time visibility into current campaign status and the control to respond quickly to business changes.
With our consultative approach, quality monitoring and years of customer service experience, you can depend on AtLast to convert more calls into sales utilizing the following services:
- Customer Lifecycle Management
- Inbound / Outbound Telemarketing
- Up-Sell / Save the Sale Services
- Order Entry
- Order Confirmation Calls
- Technical Support
- Managed Live Chat
- Real-Time Email Response
- Problem Resolution
- Returns Processing